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10 Leadership Lessons from a Senior Non-Commissioned Officer

In Leadership by Stephen Zakur0 Comments

Last fall, the Army Times published an article with 10 Leadership Tips from Sergeant Major of the Army Daniel A. Dailey. SMA Dailey’s advice was for the senior non-commissioned leaders of the US Army. While his leadership lessons apply to those leading soldiers, in the right context they serve as guideposts for leaders everywhere. Here’s my take on SMA Dailey’s concepts …

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Your past is not your future. Let it go.

In Leadership, Turnaround by Stephen Zakur0 Comments

I’ve led a half-dozen organizations during the past decade and each one had unique challenges to overcome: operations in disarray; technology that wasn’t functioning right; messy data; right person, wrong job; wrong person. In each of these situations a shift was needed and that shift often required change across the business platform. And in most cases it required a significant …

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Dear Apple, please don’t be like the rest of us.

In Technology by Stephen Zakur0 Comments

Dear Apple: I recently started using a 12.9 inch iPad Pro at work. I’m trying to figure out its place in my computing line-up. Will it be my primary computing device? Is it an augment to my MacBook Pro? Should it be returned so that some other corporate denizen can try and put it to good use? The thing I like most about the …

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Distractions

In Leadership by Stephen Zakur0 Comments

In 1996 I went to work for a very talented executive at Prudential Financial. Fresh out of business school I was hired into a newly formed internal consulting organization that traveled the world fixing operational problems in claims and call centers for their insurance and healthcare businesses. It was an exciting time in my career and everyone in the organization …

Start with your employees

In Leadership by Stephen Zakur0 Comments

I was in a meeting last week with a large group of executives. It was one of those meetings that you leave after an hour and feel like it was time well spent. We were casting our goals and objectives for the coming months not only in terms of business outcomes but also in terms of culture change. During the …

Going All In

In Leadership by Stephen Zakur0 Comments

My grandfather was a professional card player after World War One. He spent a number of years wandering the country trying to figure out what he was going to do with the rest of his life. He ended up working in the Veteran’s Administration and for the American Legion for decades. His commitment and service to those who served was …

Stop Boiling Frogs

In Leadership by Stephen Zakur0 Comments

I’ve recently taken to backpacking with my youngest son. He read a book about the Appalachian Trail and expressed interest in doing a thru-hike at some point so we’re seeing if he likes this sort of thing. The AT passes through Connecticut so we’ve spent some time this summer doing overnight hikes. Carrying thirty pounds on your back over twenty …

One Thing At A Time

In Leadership by Stephen Zakur0 Comments

Effective executives concentrate on a few major areas where superior performance will produce outstanding results. – Peter Drucker, Effective Executive While Drucker was on a grander, perhaps more strategic thought, the guidance to focus one’s efforts seems even more appropriate when applied tactically in today’s world of continuous partial attention (aka: multi-tasking). Like you, my calendar is full of meetings. …

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The fire is out. Now what?

In Turnaround by Stephen Zakur0 Comments

I suppose there are times that you’re hired to lead a new organization where a competent, well-loved leader has left you with a gem that only needs to be polished twice a month to retain its luster. Of course, there are other times, most times in fact, when you come into a position where it’s clear that improvements need to …